Privacy Policy – Alencia

At ALENCIA, operated by Rajatkala Private Limited, we value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website www.alencia.in.

Information We Collect

We collect information to provide better services to all our users. This includes:

Personal Identifiable Information: Name, shipping address, billing address, email address, and phone number provided during checkout or account creation.
Payment Information: While we do not store credit card details on our servers, our third-party payment gateways collect necessary data to process transactions.
Technical Data: IP address, browser type, and device information used to access our site.

How We Use Your Information

Your data is used specifically to:

Process and fulfill your jewellery orders.
Send order updates and tracking information.
Improve our website functionality and customer service.
Communicate promotional offers (only if you have opted in).

Data Sharing and Disclosure

We do not sell or rent your personal information. We only share data with trusted third parties necessary for operations, such as:

Logistics Partners: To deliver your silver jewellery to your doorstep.
Payment Processors: To securely handle your transactions.
Legal Requirements: If required by law or to protect the rights of Rajatkala Private Limited.

Data Security

We implement industry-standard security measures to protect your data. Our website uses SSL encryption to ensure that your personal information is transmitted securely.

Your Rights

As a user, you have the right to:

Access, correct, or delete your personal information.
Opt-out of marketing communications at any time.
Withdraw consent for data processing.

Cookies

Our website uses cookies to enhance your shopping experience, such as remembering items in your cart. You can choose to disable cookies through your browser settings, though some features of the site may not function properly