OVERVIEW
This website is operated by Rajatkala Private Limited (“Alencia”), a brand offering premium silver jewellery collections through its platforms, including www.alencia.in. Throughout the site, the terms “we”, “us”, and “our” refer to Alencia.
By accessing our website and/or purchasing something from us, you agree to be bound by these Terms, including additional policies referenced herein or made available by hyperlink. These Terms apply to all users of the Site, including but not limited to browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using any part of our website. By accessing or using any portion of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services. Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update or modify these Terms at any time by posting changes on our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
User Account & Registration
To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials. ALENCIA reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion if fraudulent activity is suspected.
Limitations: We reserve the right to limit the sales of our products to any person or geographic region.
Eligibility & User Responsibility
By using this website, you confirm that:
You are legally eligible to enter into binding agreements under applicable law.
Information provided by you is accurate, current, and complete.
You will use the website and products only for lawful purposes.
Any misuse of the platform or violation of laws may result in suspension or permanent restriction of access.
Product Information & Pricing
Weight & Purity: All silver jewellery is hallmarked (e.g., 925 Sterling Silver) unless stated otherwise. However, minor variations in weight (5-10%) may occur due to the handcrafted nature of the items.
Display: We make every effort to display product colours and textures accurately. However, your monitor’s display may vary.
Errors: In the event a product is listed at an incorrect price due to a typographical error or market fluctuation, we reserve the right to cancel any orders placed for that item.
Intellectual Property
All content on www.alencia.in, including images, logos, designs, and text, is the intellectual property of Rajatkala Private Limited. Unauthorized use, reproduction, or distribution of these materials is strictly prohibited and may result in legal action.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, India.
Platform Usage Rules
Users agree not to:
Engage in fraudulent, misleading, or harmful activity
Upload viruses, malware, or disruptive code
Infringe intellectual property rights
Attempt unauthorized access to systems or data
Violation of these rules may result in immediate termination without prior notice.
Content Accuracy & Updates
While we strive to ensure all information on the website is accurate, ALENCIA does not guarantee that product descriptions, prices, or other content will always be error-free or up to date.
We reserve the right to correct inaccuracies, update content, or remove information at any time without obligation to notify users.
Product Availability & Presentation
Products displayed online may have limited availability.
Visual representations are for reference only and may vary due to screen settings or lighting.
Minor variations in colour, size, or finish do not constitute defects.
ALENCIA reserves the right to discontinue products or limit quantities at its discretion.
Pricing, Payments & Orders
Prices are subject to change without prior notice.
We reserve the right to accept or reject any order.
Orders suspected to be placed for resale or misuse may be cancelled.
In the event of order cancellation, refunds will be processed as per our Shipping & Returns Policy.
Data Transmission & Security
While payment information is securely encrypted through authorized gateways, users acknowledge that non-payment data transmissions may occur over various networks.
ALENCIA is not responsible for unauthorized access caused by external factors beyond our control.
Third-Party Services & Links
This website may include access to third-party tools or links. ALENCIA does not control or endorse third-party platforms and is not responsible for their content, policies, or services. Users engage with third-party services at their own discretion and risk. We are not responsible for the content, accuracy, or practices of such external websites and shall not be liable for any harm arising from their use.
Accuracy of Billing & Information
ALENCIA reserves the right to refuse or cancel any order that appears inaccurate, fraudulent, or in violation of these Terms. Users agree to provide current, complete, and accurate billing and contact information to ensure smooth processing of orders and communication.
User Comments, Feedback & Other Submissions
If you submit comments, suggestions, ideas, or other content to ALENCIA, you grant us the right to use, reproduce, and distribute such submissions without restriction or obligation of compensation. Users must ensure that submissions do not violate intellectual property rights or contain unlawful, offensive, or misleading material.
Personal Information
The submission and use of personal information through the website is governed by our Privacy Policy. By using the website, you consent to the collection and use of your information as described therein.
Prohibited Uses
Users are strictly prohibited from using the website or its content for unlawful purposes, data scraping, harassment, discrimination, intellectual property infringement, or transmission of harmful software. Any such activity may result in immediate termination of access and legal action where applicable.
Disclaimer of Warranties & Limitation of Liabilities
All products and services are provided on an “as available” basis. ALENCIA makes no guarantees regarding uninterrupted service, error-free operation, or suitability of products for individual needs. To the maximum extent permitted by law, ALENCIA and Rajatkala Private Limited shall not be liable for indirect, incidental, or consequential damages arising from website use or product purchases.
Indemnification
You agree to indemnify and hold harmless ALENCIA, Rajatkala Private Limited, and their directors, employees, and affiliates from any claims, losses, or damages arising from your violation of these Terms or applicable laws.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain in full force and effect.
Termination
ALENCIA reserves the right to suspend or terminate access to the website or services without prior notice if these Terms are violated or if user conduct is deemed harmful to the brand or platform.
Entire Agreement
These Terms, along with any policies referenced herein, constitute the entire agreement between you and ALENCIA and supersede all prior agreements, communications, or understandings.
Changes to Terms
ALENCIA or Rajatkala Private Limited reserves the right to revise or update these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.
Contact Information
Questions about the Terms of Service should be sent to us at
RAJATKALA PRIVATE LIMITED
Regd. Office Address:
1211, 2nd Floor, Rupasurchand Ni Pole, M.G.Haveli Road, Manek Chowk,
Ahmedabad, Gujarat – 380001, India
Mail: info@alencia.in
Call/ WhatsApp: +91 97120 84446 (11:30 AM to 07:00 PM)